WhatsApp Business gets new search filters: What they are and how to use them
WhatsApp has introduced a new search feature for its Business app users. The feature allows users to search for local businesses and restaurants directly from the app itself. Here’s what you need to know about the new Business Directory feature and how it is being used.
WhatsApp Business, for those new to the messaging area, is another app aimed at users who run their businesses in the area. Provides features such as listing your catalog and greeting messages.
A new feature of Business Directory was discovered a few weeks ago as some users discovered this feature on their phones in São Paulo, Brazil. While not much was known about the global availability of the feature at the time, we now know that it is available to all WhatsApp Business users on Android and iOS.
WABetaInfo has leaked a screenshot showing the new search filters that come with the latest feature. You can check it out below.
To use this feature, all WhatsApp Business users need to do is simply click on the search button in their app at the top of the main screen. Among the results, users will see new filters for nearby businesses such as restaurants, grocery stores, and more in addition to older sub-categories such as photos, videos, and documents, as seen in the screenshot above.
It is still unknown if the WhatsApp Business Search feature will come in the standard WhatsApp app, although this seems unlikely at the moment. The feature may be used in the Business forum where users may want to know more about local businesses such as competing businesses in their area.
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